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  1. Data Controller

In accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council (General Data Protection Regulation – GDPR), the Spanish Organic Law 3/2018 on Personal Data Protection and Guarantee of Digital Rights (LOPDGDD), and other applicable legislation, users are informed that the personal data provided will be processed by:

PAULOWNIA PROFESSIONAL S.L.

NIF: B44276491

VAT Number: ESB44276491

Camino Estanca S/N

P.O. Box No. 50

44600 Alcañiz (Teruel)

Spain

Email: info@paulownia.pro

Telephone: (+34) 642 787 555

Official Register of Plant Producers, Traders and Importers (ROPVEG): ES02440702

Privacy and Data Protection Contact: privacy@paulownia.pro

  1. Purpose of Data Processing

PAULOWNIA PROFESSIONAL S.L. may process personal data provided by users for the following purposes:

  • Managing inquiries submitted through contact forms.
  • Customer service and technical support.
  • Processing requests for information.
  • Preparing and sending quotations.
  • Managing orders and purchases made through the online store.
  • Billing, payments and administrative management.
  • Managing registered user accounts.
  • Managing shipments and deliveries.
  • Managing incidents, complaints and claims.
  • Evaluating requests related to plantations, forestry projects and agroforestry projects.
  • Conducting appraisals, valuations and technical studies.
  • Managing proposals for the sale of timber, biomass and other forest products.
  • Preparing simulations, studies and profitability calculations.
  • Sending technical information related to requested services.
  • Compliance with legal obligations.
  • Fraud prevention and protection of the company’s legitimate interests.
  1. Communications Related to Our Services

PAULOWNIA PROFESSIONAL S.L. may send communications related to services requested by the user, including:

  • Order confirmations.
  • Quotation information.
  • Purchase management.
  • Invoicing.
  • Shipment status updates.
  • Responses to inquiries.
  • Requested appraisals.
  • Requested profitability simulations.
  • Incident management.
  • Technical information related to requests made by the user.
  • Customer support.

These communications form part of the normal provision of requested services and may be sent while a contractual, commercial or administrative relationship exists between the parties.

  1. Commercial Communications

Where the user has expressly provided consent, PAULOWNIA PROFESSIONAL S.L. may send commercial communications relating to:

  • Special offers.
  • Promotions.
  • Discounts.
  • New products.
  • New plant varieties.
  • Available plant material.
  • Timber products.
  • Biomass and forest products.
  • Forestry projects.
  • Carbon sequestration projects.
  • Environmental certification.
  • Events.
  • Training activities.
  • News and updates related to the company’s activities.

Users may withdraw their consent at any time without affecting the lawfulness of processing carried out prior to such withdrawal.

  1. Categories of Data Processed

Depending on the service requested, PAULOWNIA PROFESSIONAL S.L. may process the following categories of data:

  • Full name.
  • Company or organization.
  • Tax Identification Number (NIF), VAT Number or equivalent tax identification.
  • Postal address.
  • Email address.
  • Telephone number.
  • Billing information.
  • Delivery information.
  • Commercial information.
  • Technical information related to plantations or projects.
  • Photographs provided by the user.
  • Technical documentation.
  • Forestry information.
  • Agronomic information.
  • Information relating to agricultural and forestry properties, land plots and holdings.
  • Geographic coordinates and location data provided by the user.
  • Information related to forestry, agroforestry, environmental and carbon sequestration projects.
  • Information included in forms, requests or communications.
  1. Calculators, Simulators and Estimation Tools

The website may include calculation tools, profitability simulators, plantation estimators, production calculators, carbon sequestration calculators and similar tools.

The results generated by these tools are provided solely for informational and indicative purposes.

Simulations do not constitute a contractual offer, guarantee of profitability, financial advice, investment recommendation or commitment regarding future results.

Actual results may vary depending on biological, climatic, technical, economic, regulatory and management-related factors.

  1. Legal Basis for Processing

The legal bases for processing personal data may include:

  • The user’s consent.
  • The performance of a contract or implementation of pre-contractual measures.
  • Compliance with legal obligations.
  • The legitimate interests of PAULOWNIA PROFESSIONAL S.L. in the proper management of its business activities.
  1. Data Retention

Personal data will be retained for as long as necessary to fulfill the purposes for which it was collected.

Thereafter, data may be retained in a restricted form for the periods required by law to address potential legal, tax, administrative or contractual liabilities.

  1. Data Recipients

Data may be disclosed where necessary to:

  • Transportation and logistics companies.
  • Financial institutions and payment service providers.
  • Legal, tax and accounting advisors.
  • Public authorities and competent governmental bodies.
  • Certification bodies.
  • Technology providers necessary for the provision of services.
  • Other third parties where required by law or expressly authorized by the data subject.
  1. International Data Transfers

Where technological service providers located outside the European Economic Area are used, PAULOWNIA PROFESSIONAL S.L. shall implement the safeguards required by applicable legislation to ensure a level of protection equivalent to that required under European data protection law.

  1. Users’ Rights

Users may exercise the following rights at any time:

  • Right of access.
  • Right to rectification.
  • Right to erasure.
  • Right to object.
  • Right to restriction of processing.
  • Right to data portability.
  • Right to withdraw previously granted consent.

To exercise any of these rights, the data subject may submit a request to:

privacy@paulownia.pro

The request should allow the identification of the data subject and clearly indicate the right being exercised.

  1. Data Protection

PAULOWNIA PROFESSIONAL S.L. will handle requests and inquiries relating to data protection with the utmost diligence and in accordance with the legislation applicable at any given time.

  1. Information Security

PAULOWNIA PROFESSIONAL S.L. adopts reasonable technical and organizational measures designed to protect personal data against unauthorized access, loss, alteration, disclosure or accidental destruction.

However, no security system can guarantee absolute protection against all risks existing on the Internet.

  1. Changes to this Privacy Policy

PAULOWNIA PROFESSIONAL S.L. may update or modify this Privacy Policy whenever necessary to adapt it to legal, technical, operational or business developments.

The version published at any given time shall be the applicable version.

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